Terms of Service

These Terms govern your use of aidealigence.com, the Access Agent web app, the Agent API, the MCP server, and the Playground (together, “the Service”), operated by AI Dealigence (“we”, “us”). By creating an account, generating an API key, or otherwise using the Service, you agree to these Terms. If you’re using the Service on behalf of an organisation, you’re confirming you have authority to bind that organisation to these Terms.

You agree not to use the Service to:

• Harass, stalk, dox, or attempt to contact a surfaced individual outside a legitimate professional context.
• Scrape, resell, or republish research results as a standalone contact database or lead list product.
• Circumvent rate limits, credit metering, or authentication (including sharing a single API key across unrelated tenants to avoid billing).
• Submit unlawful, defamatory, or objectives whose evident purpose is to find a route to harm a named person.
• Reverse-engineer, probe, or load-test the API/MCP server beyond your published rate limit without our written agreement.
• Use the Service to build a directly competing objective-resolution or MCP research product on top of our outputs.

We may suspend or terminate access for a violation of this section without a refund of unused credits.

You’re responsible for the security of your account credentials and API keys. A key is shown once, at creation — we don’t store or display it again, so losing it means generating a new one. You’re responsible for all activity under your account and your keys, including credits consumed by a key you failed to revoke after it leaked.

API and MCP access is metered in credits per the pricing published at /pricing, and rate-limited per key as published in the docs. A request that would take your credit balance negative is rejected before any research spend happens. Subscriptions are billed in advance and renew automatically until cancelled; pay-as-you-go credit purchases are one-off and non-refundable once the underlying research has run, since real provider costs (DeepSeek, Brave/Tavily) are incurred immediately on your behalf. The one exception: if an objective completes without error but returns zero qualified candidates, the credits or free-objective allowance it would otherwise have used are not charged — a run that found nothing is not billed as if it found something. Unused subscription credits do not roll over unless stated otherwise on the pricing page at time of purchase.

The Service performs real, evidence-grounded research, but every recommendation, verification status, and evidence item is only as reliable as the public sources available at the time of the run. We do not guarantee that a recommended person still holds the stated role, that contact information is current, or that evidence is complete or free of error. Verification states (verified, likely, uncertain, conflicting, stale, not_found) exist precisely so you can judge confidence yourself rather than treat every result as settled fact — you are responsible for your own judgment before acting on any output, and for how you contact any person the Service identifies.

The Service is provided “as is” without warranties of any kind, express or implied. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service, including decisions made or actions taken based on its output. Our total liability for any claim arising from the Service is limited to the amount you paid us in the 12 months preceding the claim. Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraud, where such limitation is not permitted by law.

We own the Service itself — the research engine, scoring methodology, API, MCP server, and site — and all rights not expressly granted to you are reserved. You own the objectives you submit and retain whatever rights you already had in them. Research results generated for your account are yours to use for your own legitimate business purposes, subject to Section 2’s restriction on republishing them as a standalone database product. Evidence excerpts remain subject to the rights of their original source.

You may close your account at any time. We may suspend or terminate your access for breach of these Terms, non-payment, or if required by law, with notice where practicable. On termination, your right to use the Service ends immediately; provisions that by their nature should survive (accuracy disclaimers, liability limits, IP ownership) continue to apply.

We may update these Terms as the Service evolves. We’ll update the “last updated” date above and, for material changes, make reasonable efforts to notify active account holders. Continued use after a change means you accept the updated Terms.

Questions about these Terms: legal@aidealigence.com.

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Registered office: 128 City Road, London, United Kingdom, EC1V 2NX.