Terms of Service

These Terms govern your use of aidealigence.com, the Access Agent web app, the Agent API, the MCP server, and the Playground (together, “the Service”), operated by Digital Pulse 365 Ltd (trading as AI Dealigence) (“we”, “us”). By creating an account, generating an API key, or otherwise using the Service, you agree to these Terms. If you’re using the Service on behalf of an organisation, you’re confirming you have authority to bind that organisation to these Terms.

You agree not to use the Service to:

• Harass, stalk, dox, or attempt to contact a surfaced individual outside a legitimate professional context.
• Scrape, resell, or republish research results as a standalone contact database or lead list product.
• Circumvent rate limits, credit metering, or authentication (including sharing a single API key across unrelated tenants to avoid billing).
• Submit unlawful, defamatory, or objectives whose evident purpose is to find a route to harm a named person.
• Reverse-engineer, probe, or load-test the API/MCP server beyond your published rate limit without our written agreement.
• Use the Service to build a directly competing objective-resolution or MCP research product on top of our outputs.

Contact data. Contact details in results are published with their source and labelled Verified, Likely or Not found, and Business or Personal. You must not use personal contact details (personal emails, mobiles, landlines, WhatsApp) for bulk marketing. Use them only for relevant one-to-one outreach, and comply with the Privacy and Electronic Communications Regulations (PECR), the UK GDPR and the law of the country where the recipient is based, including telephone preference registers such as the TPS and CTPS. You must honour any request from a person to stop being contacted, and you must not contact anyone on our do-not-contact list.

We may suspend or terminate access for a violation of this section without a refund of unused credits.

You’re responsible for the security of your account credentials and API keys. A key is shown once, at creation - we don’t store or display it again, so losing it means generating a new one. You’re responsible for all activity under your account and your keys, including credits consumed by a key you failed to revoke after it leaked.

API and MCP access is metered in credits per the pricing published at /pricing, and rate-limited per key as published in the docs. A request that would take your credit balance negative is rejected before any research spend happens. Subscriptions are billed in advance and renew automatically until cancelled; pay-as-you-go credit purchases are one-off and non-refundable once the underlying research has run, since real provider costs (DeepSeek, Brave/Tavily) are incurred immediately on your behalf. The one exception: if an objective completes without error but returns zero qualified candidates, the credits or free-objective allowance it would otherwise have used are not charged - a run that found nothing is not billed as if it found something. Unused subscription credits do not roll over unless stated otherwise on the pricing page at time of purchase.

If you are a consumer in the United Kingdom, you have the right to cancel a purchase within 14 days of buying it without giving a reason. A search or report is a digital service that starts immediately. By completing checkout you ask us to start the service straight away and you acknowledge that, once the service has been fully performed, you lose your right to cancel. If you cancel after the service has started but before it is complete, you must pay for what we have already provided, in proportion to the full price. To cancel a subscription, use your account or email legal@aidealigence.com. Cancelling a monthly plan stops future renewals; the current month is not refunded unless the law requires it. These rights do not apply if you buy for the purposes of your business.

For a fee of £495 per mandate we deliver an evidence-backed list of investors for the mandate you describe, within 48 hours of receiving a complete brief. You pay only if at least 15 investors on the list are relevant. An investor is relevant if, on the sources we cite: (a) it has been active in your sector, at your stage and in your geography within the last 24 months; (b) the person we name holds that role now; and (c) it is not excluded by your brief. If fewer than 15 are relevant, we tell you and you pay nothing. A list is not a promise that anyone will respond or invest.

The Service performs real, evidence-grounded research, but every recommendation, verification status, and evidence item is only as reliable as the public sources available at the time of the run. We do not guarantee that a recommended person still holds the stated role, that contact information is current, or that evidence is complete or free of error. Verification states (verified, likely, uncertain, conflicting, stale, not_found) exist precisely so you can judge confidence yourself rather than treat every result as settled fact - you are responsible for your own judgment before acting on any output, and for how you contact any person the Service identifies.

The Service is provided “as is” without warranties of any kind, express or implied. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service, including decisions made or actions taken based on its output. Our total liability for any claim arising from the Service is limited to the amount you paid us in the 12 months preceding the claim. Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraud, where such limitation is not permitted by law.

We own the Service itself - the research engine, scoring methodology, API, MCP server, and site - and all rights not expressly granted to you are reserved. You own the objectives you submit and retain whatever rights you already had in them. Research results generated for your account are yours to use for your own legitimate business purposes, subject to Section 2’s restriction on republishing them as a standalone database product. Evidence excerpts remain subject to the rights of their original source.

You may close your account at any time. We may suspend or terminate your access for breach of these Terms, non-payment, or if required by law, with notice where practicable. On termination, your right to use the Service ends immediately; provisions that by their nature should survive (accuracy disclaimers, liability limits, IP ownership) continue to apply.

These Terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that a consumer may also bring proceedings in the courts of the part of the United Kingdom where they live.

We may update these Terms as the Service evolves. We’ll update the “last updated” date above and, for material changes, make reasonable efforts to notify active account holders. Continued use after a change means you accept the updated Terms.

Questions about these Terms: legal@aidealigence.com.

Digital Pulse 365 Ltd (trading as AI Dealigence). Company number 15351208.
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX.